Ontario Works

Ontario Works is an employment program which provides financial assistance to eligible individuals and families. The intent of the Ontario Works program is to help people in temporary financial need find sustainable employment and achieve self-reliance through the provision of effective, integrated employment services and financial assistance.

Ontario Works

Every person has the right to an application.  Eligibility is determined by the person or family's individual financial (ie: assets and income) and employment (ie: training, lay off, etc.) circumstances.

When an application has been approved, Ontario Works clients continue to receive financial assistance as they work toward their employment goals.  The amount of assistance depends on the family size, composition and income.

If an applicant is found ineligible for assistance or if a client disagrees with the amount of assistance provided, they have a right to appeal the decision. The applicant or client is advised of the decision and the reason for ineligibility in writing; Internal Review and Appeal Process

How to Apply

In order to determine your eligibility for assistance, you will be asked for the following information for each family member

  • Date of birth
  • Social Insurance Number
  • Ontario Health Card Number
  • Address details and phone number
  • Bank account information, including branch details
  • Employment history
  • Housing information such as rent or mortgage details
  • Assets (i.e. vehicles, RSP's, Life Insurance, or any investments)
  • Income from earnings and other sources (i.e. child support, Canada Pension, Employment Insurance)

If you are missing some of the requested information, please inform the Income Support Worker who is dealing with your application.

Ways to Apply:

By phone:  To apply for Ontario Works by telephone, please call our office at 519-881-0431 or 1-888-265-3005.  Should you need immediate help the person on the phone may also direct you to other available services. 

To complete the process, you will be asked to attend a meeting with an Income Support Worker at one of the following office:

  • Kincardine - 910 Queen Street, Kincardine
  • Walkerton - 30 Park St., Walkerton
  • Port Elgin - 605 Mill Street, Port Elgin
  • Wiarton - 268 Berford Street, Wiarton

An Income Support Worker verifies your financial need, employment and support planning will begin.

In person: Visit our office located at the County of Bruce Administration Building and 30 Park Street, Walkerton.

Please bring the required information listed above for you and all family members for whom you are applying for benefits.  If you are missing some of the requested information, please inform the Income Support Worker who will discuss with you how to obtain copies.

An Income Support Worker will verify all your information.  He or she will determine you eligibility and will explain how the Ontario Works program can help you.  This includes discussing your rights and responsibilities and work with you on your future plans.



Contact us
Christine MacDonald
Director of Human Services & Housing
Human Services and Housing
Location:  Walkerton Administration Center Tel:  (519) 881-0431


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Ontario Works

Information on pursuing child and/or spousal support.
Information about Learning Earning and Parenting (LEAP), Innovation Fund Program/Community Participation, Employment Benefits, and Community Resource Centres.
Discretionary Benefits are provided to recipients of Ontario Works and Ontario Disability Support Plan who require financial assistance to purchase health related items
Information about Social Assistance

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